Support
Talk to a person
Affiliate Guardian is in a founding-customer stage. Support currently runs through Outliyr's contact form. There is no published response-time or around-the-clock support commitment yet.
Choose where to start
Product, account, data, or security problem
Use the support form for sign-in trouble, connector or report problems, unexpected product behavior, data freshness, or a security concern.
Billing, invoices, or cancellation
Sign in and open Billing to view the current status. The account owner can open Stripe there to view invoices, change payment details, or cancel an existing subscription. If you cannot sign in or the billing status needs review, use the support form.
Export, account deletion, or privacy
Sign in and open Data settings to download a JSON export or begin permanent account deletion. An active subscription must be canceled and confirmed first. Use the support form if you cannot access the account or need help with a privacy request.
What to include
When the Outliyr form asks how it can help, select Business collaboration and start your message with Affiliate Guardian support. Then include the account email, the kind of help you need, affected source or page, approximate time and time zone, and what happened versus what you expected. Screenshots should be redacted. Do not send passwords, API keys, full card numbers, bank details, or raw credentials. Do not attach exports or reports containing customer, transaction, or payment data to the first message. Security reports should describe the impact and reproduction steps without accessing another customer's data.